Mazda Accident Aftercare
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As a Mazda driver, you are entitled to use Mazda Accident Aftercare, a new, free customer support programme from Mazda, should you ever experience a vehicle accident or theft. In the event of one of these things happening be sure to Call Mazda First, even before your insurer.
Call Mazda First and they will:
- Liaise directly with your insurer to process the claim on your behalf - while you recover your composure and peace of mind.
- Exercise your legal right to have your vehicle repaired at a Mazda body-shop.
- Fill in your claim forms
- Ensure only genuine Mazda parts are used in the repair.
- Arrange a free courtesy car - for the entire duration of the repair.
- Keep you informed of the progress of Mazda's repair.
- Collect and deliver your repaired Mazda
- Provide you with a legal support service for personal injury
- Maintain your Mazda warranty
| Guaranteed Benefits |
Mazda Promise |
Most UK Insurers |
| Fit only genuine Mazda Parts and panels |
Yes |
No |
| Use only Mazda approved body-shops |
Yes |
No |
| Safeguard Mazda mechanical, body and anti-corrosion warranty |
Yes |
No |
| Free courtesy car when repaired in a Mazda approved body-shop |
Yes |
No |
| Assist in arranging a replacement vehicle if yours is written off or stolen |
Yes |
No |
| Free nationwide recovery to an approved Mazda body-shop |
Yes |
No |
| Reinstate to Euro NCAP safety standards |
Yes |
No |
| A repair that protects your Mazda's residual value and re-sale appeal |
Yes |
No |
| Keep your Mazda 100% Mazda...Always |
Yes |
No |
