Service
Our Essex Ford dealerships are committed to providing a high standard of customer service. Our fully trained technicians use specialist tools and advanced diagnostic equipment to look after your vehicle.
By getting Ford servicing at an Essex Ford location, you can be sure your new or used Ford warranty remains valid. It will also help to ensure that your Ford vehicle performs at its optimum level and remains in its safest condition for the road.
Regular Ford servicing is a good investment as it helps preserve the resale value of your Ford car. When part-exchanging at an Essex Ford dealer, you will receive the best prices for cars with a full service history.
Ford Service Experience
The quality and reliability you expect from your Ford vehicle can be maintained for a surprisingly low cost. At Essex Ford, we can guarantee the following when offering you Ford servicing:
- Our Ford servicing charges will be as low as any of our competitors.*
- For Ford servicing, maintenance or repairs we will match any like-for-like written quote using genuine Ford parts from any garage within ten miles of our dealership.
- No catches, clauses or hidden payments.
- No Unnecessary work will ever be recommended - This is a matter of integrity. We will justify the work reported
- One to One consultation with technician. This can be requested when making your booking
- Complimentary, no obligation Vehicle Healthcheck will be carried out
Overnight Servicing
- Overnight and weekend servicing is available on request. Vehicles can be dropped off around 4:30pm and the vehicle will be ready of collection at 9:00am the following morning.
Our Commitment
At Essex Ford, we understand that the way you are treated as a customer is key in building a lasting relationship. We believe in trust, convenience, a friendly and efficient service and, of course, value for money. We are dedicated to providing honest and accurate advice that is always in our customers’ best interests and back this up with quality repairs and Ford aftersales care. By working in this way we hope to continue to earn your support as a loyal customer.
*(Quotes must be produced in writing and quoted using only genuine Ford parts. Like-for-like content of quote must be for exactly comparable work. Quote supplied can be from any garage within a five-mile driving distance from any of our premises. Offer is for Retail customers only, excludes Fleet customers, Ford accessories, merchandise and Bodyshop work).
EAG_Customer_Service_Commitment 
