Mazda Accident Aftercare

As a Mazda driver, you are entitled to use Mazda Accident Aftercare, a new, free customer support programme from Mazda, should you ever experience a vehicle accident or theft. In the event of one of these things happening be sure to Call Mazda First, even before your insurer.

Call Mazda First and they will:

  • Liaise directly with your insurer to process the claim on your behalf - while you recover your composure and peace of mind.
  • Exercise your legal right to have your vehicle repaired at a Mazda body-shop.
  • Fill in your claim forms
  • Ensure only genuine Mazda parts are used in the repair.
  • Arrange a free courtesy car - for the entire duration of the repair.
  • Keep you informed of the progress of Mazda's repair.
  • Collect and deliver your repaired Mazda
  • Provide you with a legal support service for personal injury
  • Maintain your Mazda warranty
Guaranteed Benefits

Mazda Promise

Most UK Insurers

Fit only genuine Mazda Parts and panels

Yes

No

Use only Mazda approved body-shops

Yes

No

Safeguard Mazda mechanical, body and
anti-corrosion warranty

Yes

No

Free courtesy car when repaired in a
Mazda approved body-shop

Yes

No

Assist in arranging a replacement vehicle
if yours is written off or stolen

Yes

No

Free nationwide recovery to an approved
Mazda body-shop

Yes

No

Reinstate to Euro NCAP safety standards

Yes

No

A repair that protects your Mazda's
residual value and re-sale appeal

Yes

No

Keep your Mazda 100% Mazda...Always

Yes

No