Article By Essex Mazda

Essex Mazda Service Centre is Nearer, Not Dearer!

At Essex Mazda in Rayleigh, we appreciate that customers may come to us from far and wide, so we have invested in the most up-to-date facilities and initiatives for Mazda-approved sales, servicing, parts and repairs to build on the high standards of customer service at our family-owned, 13-year-old dealership near Benfleet and nearby Accident Repair Centre at Pipps Hill.


Although our Stadium Way dealership is renowned for the convenience of its location and quality of work, it doesn’t mean that customers have to pay a premium for a premium offering. With free pick-up and collection for servicing work, a free car wash after every service, complimentary tea and coffee, and MOT-while-you-wait appointments, it’s clear that our clientele get amazing value for money as we insist on “doing it even better” than the competition.


The website you're on is also central to our customer-focused service. The site acts as a portal for drivers to get a complete view of our products, services, repair work, new and used car offers, and aftersales offers (including our current 30-point Summer Health Check covering tyres, brakes, steering, suspension, fluid levels and electrics for peace of mind before long summer holidays). Just some of the handy, new features on the site include online service bookings, online car valuations, and integrated social media platforms.


Customers looking to buy a new or used car can explore the entire Mazda range through the website and ‘build’ their ideal car, before using the online finance calculator to work out the best deal to suit their needs. Essex Mazda use trustworthy, independent reviews on their website, so you can read what people just like you think of our service and vehicles – a whopping 95% of customers said they would buy from them again, praising their helpfulness and attention to detail.


Meanwhile, customers can also benefit from increased warranty cover, with protection for in-car entertainment and Bluetooth® connectivity equipment, providing cover in case of unexpected repair costs when purchasing an approved Mazda used car. In fact, the Mazda Approved Used Car programme also includes cover for a comprehensive list of MOT test items, as standard, for customers having their MOT carried out at an Authorised Mazda Repairer, providing they maintain their vehicle in line with the manufacturer’s servicing schedule.


Essex Mazda also offer a free feature with all checks called Vehicle Vision that lets you see a video created by the technician working on your car highlighting any issues that may need attention. A link to this video is emailed to you to view, so that you can make fully informed decisions and have peace of mind.


They really do offer everything a proud Mazda owner could want, conveniently under one roof. For more information about Essex Mazda, browse this website, call their Service Department on 01268 906104 or visit the dealership at Stadium Way in Rayleigh!