Since 8th June 2015, the paper counterpart to the photocard driving licence is no longer valid and will not be issued by the Driver and Vehicle Licensing Agency (DVLA). The counterpart used to display driving licence information that was not featured on the photocard, such as the vehicle categories you are allowed to drive and any penalty points. To view this information, you will have to access the DVLA's records for you online at www.gov.uk/view-driving-licence, or by contacting them by phone or post.
If you own a paper counterpart it should now be destroyed, but make sure you keep your current photocard driving licence.
Paper driving licences issued before photocard driving licences were introduced in 1998 are still valid and should not be destroyed.
This does not affect photocard licences issued by the DVA in Northern Ireland.
Depending on your contract of insurance, some companies require us to supply a courtesy vehicle. We will advise you of this and, since the abolition of the paper counterpart, we will require:
NOTE: No National Insurance Number = No Car
We are only obliged to provide small vehicles. If this is not satisfactory, please contact your insurers. If you are not entitled to a courtesy vehicle, we can put you in touch with a local hire car company where you will benefit from preferential rates.
In the event that our own fleet of vehicles is fully subscribed, our customers can benefit from an exclusive rate that we have in place with Enterprise.
Enterprise call our customers once the rental request is received and even meet them at the branch.