Customer Satisfaction (CSI): To build trust, communicate well and exceed customer satisfaction expectations and, where there is a manufacturer score to exceed their national average. To provide a service-based experience to customers and make them feel the value of placing their custom with our Company.
Maximising Opportunities: Maximising the opportunity to do business through prospecting, following-up prospects, handling in-bound phone enquiries, walk in prospects and Internet enquiries and by developing the Customer Relationships through creating an effective first impression and to qualify the customer thoroughly in a professional and courteous manner of product presentation. In addition to gain referral business (Recommend a Friend).
Maximising Profit: Through achieving the monthly targets, set by your Manager, for unit sales, profit per unit, finance penetration and add-on products in a professional and honest manner.
Data Quality and FSA Compliance: To accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database. Manage and maintain through the manager your Diary in line with Group strategy and to ensure that you adhere to the Company's FSA obligations at all times.
Working in a retail sales environment can be very challenging as well as very rewarding. Do you feel you possess the skills and qualities needed to be successful? If so we are looking for talented individuals to join our Sales Team, selling a combination of new and/or used vehicles, with a wide range of finance and insurance products.
You don't need to be from the motor industry, however strong resilience is a given and sales experience would be advantageous.
What you absolutely need is unlimited confidence, drive, energy, talent, character and attitude. You will be well presented with a desire, character and attitude to succeed. You will have the ability to quickly establish and build rapport. You will also possess a clean driving licence and either be FSA approved or willing to be trained.
Your earnings potential is uncapped. An average experienced Sales Executive within our Group earns around £30,000 per annum following their first year in the role however, many individuals earn well in excess of this amount and your earnings can exceed £40,000 per annum.
This role is 45 hours PLUS per week, working between 8.30am until 7pm and includes every weekend.
We are looking for individuals who possess the following attributes:
- Target Driven
- Highly Resilient
- Customer Service Orientated
- Positive Attitude
- Strong Listening and Influencing Skills
- Good Literacy and Numeracy Skills
- Good Planning, Organising and Time Management Skills
We provide all of our new sales executives with 14 days intensive induction training from day 1 in the role.
If you are successful you can look forward to on-going training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a Competitive Salary, Incentive Plan, Smart Staff Rewards and entitlement to company Pension Scheme.
If you are interested in joining our family, believe you can add real value to our team and can deliver consistent results please apply by emailing your CV and a short note to firstname.lastname@example.org