Trainee Service Advisor

We are looking for a very talented individual to join our Service team. This role is crucial as you are the first point of contact for our service customers both face to face and over the telephone, therefore, excellent interpersonal skills are essential. As a trainee Service Advisor, you will be following a Business Admin NVQ, working alongside the Service Manager, Service Advisors , Workshop Controllers and Technicians.

Key responsibilities:

On a day to day basis you will be working as a team with your colleagues, therefore it is essential that you are a team player, but also able to work using your own initiative. The ideal candidate will have experience of a Service Administrator role in a main dealer, however inexperienced candidates are welcomed.

Typical Daily Tasks Include:

• Providing excellent customer service
• Invoicing
• Digital Service History Administration
• Arranging for Service, Maintenance or Repair Work
• Facilitating Customer Courtesy Services & Comfort
• Updating Customers on Collection Status
• Data Collection / Input

There are positions based at our Rayleigh FordStore Dealership and also in our Southend multi-brand Dealership. Both are home to excellent teams of people who are committed to ‘doing it even better’ for each other and importantly our customers.

If you are interested in joining our family, believe you can add real value to our team and can deliver consistent results please apply by emailing your CV and a short note to recruitment@essexautogroup.com

Ref: Trainee Administrator

Location Rayleigh / Southend
Salary Competitive Salary and Performance Related Bonus
Closing date 31/08/2017