Ford Transit Service Promise

At Essex Ford, we recognise the importance of minimising downtime, inconvenience and expense – that's why we provide first-class aftersales support.

When it comes to the service, maintenance and repair of your Ford commercial vehicles, look no further than your nearest Essex Ford Transit Service Centre. Dedicated to looking after your vehicles, we offer specialised workshop equipment, tools and training, and can look after all your service, maintenance and warranty work.

CONVENIENT SERVICING

While-you-wait servicing
Your commercial vehicle is serviced when it suits you, late night service appointments are available at least once a week and we respond to 1link online service booking requests within just twenty minutes.


Extended Opening Hours

Our Transit Centres in Basildon and Rayleigh are open from 7.30am–6.30pm Monday–Friday and 8am–1pm Saturday, plus we have a late-night service available for routine servicing at least on Thursdays – if you drop off by 4pm, you can collect by 10:00am the following day.

Contact our Transit Centres for more information on their opening hours and details about our Transit Centre Service Centre in Lakeside.

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Collection and delivery
This takes place on appointment and within a reasonable travelling time (for an additional cost). We even wash your vehicle so that it looks its best.

Fleet National Pricing
Maximum recommended pricing for fleets with over 25 vehicles ensures you get the best price for routine services and fixed-content jobs.

MOTs and more

MOTs (including Class 5 and 7 tests), tachograph servicing and speed limiting (VOSA-approved).

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UNSCHEDULED REPAIRS

When your commercial vehicles aren’t at work, neither are your drivers. Our priority is to get both back on the road as quickly and as efficiently as possible.

Priority treatment for urgent repairs
Initial diagnosis on urgent (vehicle off-road) repairs is carried out, with parts ordered within two hours of arrival – especially helpful when a replacement vehicle won't do. We aim to complete most repairs the same working day.

OTHER BENEFITS

Ford parts availability
Either in stock or delivered anywhere in the UK by 9am the next morning.

Genuine Ford parts quality
All parts are designed and engineered by Ford, to Ford standards. Parts fitted to a vehicle outside of warranty carry a ‘fitted
in service’ parts warranty.

Ford diagnostics
For speedy and accurate fault diagnosis, we provide a sophisticated, internet-linked vehicle diagnostics system.

Ford-trained technicians
Ford commercial vehicle dealers have Ford-trained technicians, supported by online technical information and a
Ford technical hotline.

DEDICATED BACKUP FROM FORD

Ford Fleet Electronic Recalls Programme
This simplifies the headache of recalls and improves communications with the people operating the affected vehicles.

Ford Fleet Service Centre
A dedicated team of experienced service advisors assist with your aftersales issues.

Ford Fleet Accident Management
Whatever the make of the vehicle, we offer a free, ethical and comprehensive accident management programme.

Efficiency, accuracy and convenience are at the heart of the Ford Transit24 commercial vehicle service promise. So, whether it’s servicing, maintenance or a repair you need, be sure to come to Essex Ford Transit Centre.