Essex Auto Group – Kia Wins ‘Family-Like Care’ Award

We are celebrating our success, having won the Kia Motors UK ‘Family-Like Care’ Award. Simon Hetherington, Commercial Director at Kia Motors UK, personally visited Essex Auto Group to congratulate our team on the dealership’s outstanding performance in customer experience and sales figures.

Matt Brown, Group Marketing Director at Essex Auto Group, commented on winning the award: “This is an outstanding achievement for us and I know everyone at the Essex Auto Group is thrilled! We have a brilliant range of Kia cars that we are proud to show our local customers in the Essex area – the range just keeps getting better and better. We pride ourselves on customer care and giving the very best support to all of our customers. Winning this award is testimony to this and we will continue to give our customers the very best service going into a strong 2017”.

In addition, Kia Motors UK is proud to announce that it excelled in two areas of the 2017 Automotive Management Awards, winning two prestigious awards for Used Car of The Year and Best Franchise Partner.

Kia’s hugely successful Sportage model, which is available at Essex Auto Group was awarded ‘ Used Car of the Year’. This AM award takes a multitude of values into consideration, including how well the cars retain their residual value, engagement from retailers and strength of the manufacturer’s used car programmes.

Kia was also proud to receive the title of Best Franchise Partner. This award recognises the brand that in the last 12 months has fulfilled on promises made by the manufacturer partner to the dealer network. The judges saw that Kia and its dealer partners have a mutually beneficial relationship, and that it works with – and not against – the retailers’ business plans. Judges also recognised the clear and effective lines of communication in place and the high level of confidence in both parties.

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