In August 2015, Essex Auto Group’s Accident Repair Centre near Basildon was visited by the BSI Group (the British Standards Institution) for a full, independent body shop audit to ensure their change over from PAS 125 to BS 10125:2014 – or in layman’s terms, from the old publicly available specification to the new BSI Kitemark™ for vehicle damage repair. Essex Auto Group passed with flying colours!
The BSI Kitemark™ has existed for British products and services since 1903 as a symbol guaranteeing quality and safety, and that includes vehicle damage repairs. An independent study conducted by Online Bus Survey in 2012 found that 84% of drivers interviewed said that they would be more comfortable if a car body repair centre had been certified with the BSI Kitemark™ for Vehicle Damage Repair.
The BSI has been helping the automotive industry maintain vehicle repair standards since 2007 and it’s clear that customers and companies value safe and quality repairs for both insurance purposes and for their own peace of mind.
Essex Auto Group easily proved that they meet the recognised industry standard after a rigorous 7-hour audit of every member of staff, their repair methods, their tools and equipment, calibration certificates, quality control procedures, process documents, and customer service.
Based in the Pipps Hill area of Basildon, just outside of the Festival Leisure Park, Essex Auto Group’s Accident Repair Centre carries out quick yet high-quality repairs no matter what the make or model of the vehicle, or which insurance company is involved, helping to get customers and businesses back on the road as fast as possible with a minimum of fuss and workmanship that is guaranteed for three years.
Vehicles and their maintenance are becoming more and more sophisticated, so technicians and repairers need to keep up with the latest developments to make quick, quality repairs using the correct tools and parts. After many months hard work by Essex Auto Group’s Accident Repair Centre staff, they passed the BSI’s stringent tests with ease.
Kevin Weaver, Essex Auto Group’s ARC Manager, said: “Currently there is a 68% failure rate of body shops not to be recommended for the new accreditation to BSI 10125:2014 – so you all can see how important this was for us to pass first time without any issues, as BSI will only allow you to continue until the end of the year  before major penalties will be enforced or complete removal of the accreditation.”
The BSI Kitemark is no one-off accreditation either – once it has been achieved, repairers are monitored on a regular basis to see that the quality, reliability, safety, and integrity of the service is upheld. The scheme is being used increasingly across the automotive industry by the best body shops and accident repair centres who carry out maintenance work to the highest standards. Even major automotive manufacturers are using it and it’s recognised by many insurance companies.
When your vehicle has a problem, contact us immediately – you can trust our ARC Team!